A checklist is a job aid used to reduce the risk of failure by compensating for potential limits of human memory and attention. It helps to ensure consistency and completeness in carrying out a job/task.
Areas of application could include:
Pre-startup safety review (PSSR)
Pre-flight checklists aid in aviation safety to ensure that critical items are not forgotten
Used in medical practice to ensure that clinical practice guidelines are followed. An example is the Surgical Safety Checklist developed for the World Health Organization
Used in quality assurance, to check process compliance, code standardization and error prevention.
Often used in industry in operations procedures.
Inside GRC the checklist definition (setup) is found on the Job plan as indicated in the diagram above and then used elsewhere in Dynamics.
Assets/objects used from a maintenance point of view. Please note the checklist feedback is done on the work order/job card of the maintenance module not inside GRC
Quality management as specified on the Tests
A permit to work and investigation as referenced via safety plans
Organizational resources/work center of type Location
Corrections on a Non conformance
Audit and related RCM (Risk & Control Matrix)
Project work breakdown (WBS) activities
Production related routes
Generic non linked checklists
A formal Checklist transaction list is maintained. These entries can be created manually by the user for last four mentioned above. The other checklists are created automatically from the mentioned sources above.
Users can do feedback on the checklist for all sources above by completing the date and specifying the worker that followed the checklist steps and, where applicable, users can enter measuring points per checklist.
There is a difference between a checklist and an inspection. In a pure day to day context these two could be seen as the same, but it is wise to treat both as separate concepts.
A checklist could be seen as something to aid a worker in doing his job. A plan to guide the worker on steps to follow.
An inspection could be defined as the manager, supervisor or foreman of a worker, doing a follow up to see if work was actually performed. This is after work has been performed; after a worker has followed a checklist.
Job plan - This is the fundamental building block and a logical grouping of job aids. In the context of checklists, the job plan is where the “step-by-step” checks and balances are created and maintained
Checklist - A list to aid a worker in doing his job. A plan to guide the worker on steps to follow
Measuring points - Measuring points are used to record discontinuous quantities/values, for example: The condition of silica gel of transformer. Measuring points describe a condition, for example: Temperature and pressure on a Boiler. To enable you to differentiate more easily between the individual measuring points and to provide them with a unit, measuring points are assigned to a job plan
Test group - This is used to set up, edit, and view test groups and the individual tests that are assigned to a test group. The test group that is assigned to a quality order provides the initial basis for the tests that have to be performed on the specified item. Tests can be added, deleted or changed on the quality order. Test results are reported for each test on a quality order
Tests – Are used to define and view the individual tests that determine whether your products meet quality specifications. You can assign one or more individual tests to a test group. When doing this, you also specify test-specific information such as the acceptable measurement values. Measurement values are used for quantitative tests and test variables are used for qualitative tests
A quantitative test has a test type of integer or fraction and a designated unit of measure. Quality specifications and test results are expressed as numbers.
A qualitative test has a test type of option. It requires additional information about the test variable that is being measured and its enumerated options. Quality specifications and test results are expressed according to an outcome.
Test instruments – Are used to define and view the equipment that is used in performing quality tests. A unit of measure must be assigned to a test instrument that reflects the associated measurement and its decimal precision. An example of such units of measure are centimeters and a decimal precision of four. You can also assign a test instrument to a test area.
Test variables - This is used to define and view the variables that are associated with a qualitative test, where each variable will have enumerated outcomes that represent the possible options. You can define variables and their outcomes for qualitative tests. Tests are defined on the Tests form with a test of the type Option. Use the Test groups form to assign a test variable to an individual test.
¶ Step 1: Create Job plan and add checklist records
Go to: GRC > Setup > Job plan
On the Action pane, click New
Complete the fields under the General Fast tab
Note that there are the following Checklist options to choose from:
(The Checklist option selected will have an effect on the Feedback form. See Step 10 below)
Default = Score 1 to 3
Tick box = Score 1 to 5
Percentage %
Expand the Checklist Fast tab
Click on the Add button
Enter the lines for the checklist making sure that the relevant check boxes are ticked:
Worker mandatory – It is mandatory that the worker does the specific task
Date mandatory – It is mandatory that the worker does the specific task on the specified date
Notes – If notes have been added, tick the Notes check box
Enter notes to provide more details on the specific line
It is mandatory to select a Worker and a Date if feedback needs to be done on a checklist
GRC checklists help workers to better execute their work. This is done by extending the functionality of other modules for example: Project WBS, Production routes and Quality orders. These all now have check list capabilities.
(Where these other modules are referred to, their specific menu steps will be explained)
After the setup of checklists on the Job plan, the user can on a daily basis create checklists on a test form via the quality order.
Go to: Stock management > Periodic tasks > Quality management > Quality orders
Click New and add information in the Quality order dialogue
Click on the OK button
On the Quality Order lines form, in the bottom grid, click Add and enter a Sequence number
In the Test field, select a Test from the dropdown list
Open the Test tab and enter the test variables
If a Job plan (with the associated Check list) was specified on the Test form, the Checklist button will be active
A checklist transaction will be created automatically if and when the above Job plan (with previously defined checklist) is used with a test on the Quality order
Open the Job plan tab
Click on Save
A dialog will pop up asking the user if a Checklist needs to be created for the quality order line
Click Yes button
Open the Job plan Index tab to view the Checklist ID
¶ Step 3: Create a production work order with related Job plan on Route
A checklist is automatically created when a new Production or Batch order is created using the route (on which a Job plan with check lists was linked)
Thus, when users click Create, a checklist transaction will automatically be created
The Job plan button will display the checklist and PPE required for the operation
A checklist is automatically created when a new Non-conformance is raised within HSE as an outcome from either an Investigation, Inspection or doing a Compliance score. Thus, when users click Raise a Non-conformance, a checklist transaction will automatically be created.
Go to: GRC > Compliance > Findings > Non-conformances
Select the relevant record
On the Action pane, click on the Functions button and select Approve non-conformance from the dropdown list
On the Action pane, click on the Corrections button. (The Corrections button is only available for non-conformances that have been Approved)
Click on the New button to add a record
Select the Worker responsible for the correction from the dropdown list
Open the SHREQ Index tab
Select a Job plan from the dropdown list
A confirmation dialog will pop up, click on the Yes button. A checklist will be created.
¶ Step 5: Select an Improvement plan and create a checklist
An Improvement plan is a set of activities in the form of a checklist designed to bring improvement to a process or flaw. This is done by creating a formal checklist from the Improvement plan that is selected on the investigation.
Go to: HSE > Investigations > Investigations
Select the Investigation that you want to choose the improvement plan for
Expand the Conclusion Fast tab
Open the Improvement plan Index tab
In the Safety plan field, select the Safety plan that you want to use for the Improvement plan
A confirmation dialog will pop up, click on the Yes button
Click in the Job plan field to auto populate the lines of the Improvement plan
To view the Improvement plan on the All checklists list page
Select the resource that you want to link the job plan to
Open the Health and safety tab
On the Action pane, in the New group, click on the Job plan button
Select the relevant job plan from the dropdown list
Click on the OK button
To create a checklist for the job plan, now linked to the resource:
On the Action pane, in the New group, click on the Create checklist button
Enter the relevant details
Click on the Create button
¶ Step 7: Link a job plan to the line detail of a project WBS
Go to: Project management and accounting > Projects > All projects
Select the project that you want to link the job plan to and create the checklist for
On the Action pane, open the Plan tab
On the Action pane, in the Activities group, click on the Work breakdown structure button
The WBS for the project will open
In the Button strip, click on the New button
For the required task (WBS Id) select the relevant row
In the Button strip, click on the Details button
On the Line details dialogue, in the SHREQ group, Select a Job plan from the drop down and click on the Create checklist button to the right of the job plan field
Enter Checklist description, Action by and Due date fields
Go to: Engineering change management > Common > Engineering change management > Engineering change requests
Select the relevant change request
Expand the Change planning Fast tab
Select the relevant Job plan from the dropdown list
On the Action pane, in the Functions group, click on the Create checklist button
Please note that only one checklist can be created per Change planning line
¶ Step 9: Create a general (non-linked) check list
Manual checklists are not always linked to any specific objects as the ones above. This is normally used for ad-hoc checklists. Formal feedback can still be done.
Go to: GRC > Checklists > All checklists
On the Action pane, click on the New button
Complete the Create new checklist form
The Element and Element value fields are used for example, when multiple vendors have to be evaluated when they are bidding on a RFQ
Users can do feedback on checklists by completing the date and specifying the worker that followed the checklist steps, and where applicable, entering measuring points
Go to: GRC > Checklists > All checklists
Select the checklist that you want to do feedback on
On the Action pane, in the Function group, click on the Feedback button
This is where the check list “transactions” live. Some of these records were created automatically as described above. Checklists can also be created manually as will be shown shortly.
Go to: GRC > Checklists > All checklists
To change the Person in charge, click on the Change person in charge button in the Action pane and select the relevant person from the drop-down list
All OPEN/un-resolved HSE activities and actions are displayed in the All open HSE activities list page under Common. This is a “Real time” list page, meaning that all open/un-closed HSE checklists will appear here automatically, with the overdue days as well as the responsible worker.
The definition of open = action by date is passed current system date.
Thus, all checklists that have not been closed will be visible on this page