Please note that both, GRC and HSE, (SHREQ) includes action/activity management.
It includes its own real time list of all unclosed actions. (This is throughout SHREQ)
Activities can be created for use via Microsoft Outlook
Activity features allow you to create appointments, notes, and tasks.
This standard functionality inside Microsoft Dynamics 365, has been extended to include HSE (Health, Safety and Environment) as well as GRC (Governance, risk and compliance). Aka “SHREQ”.
Activities can be created in the following modules (amongst others):
Common
Sales and marketing
HSE (Health, Safety and Environment)
GRC (Governance, Risk and Compliance)
Assigning activities
If you want to send someone a reminder, you can create a task and assign it to anyone in the organization. The task will then show up on their activity list, and also pop up as a reminder in Outlook (if you have the synchronization enabled).
Categories are standard and cannot be adjusted, but they can be combined with different types of activities defined in the setup tables.
There are four different categories of activities:
Action - Generally used with date constraints. (Cannot be synchronized with Microsoft exchange)
Appointment - Used for time commitments such as meetings or demonstrations that need to log start times, end times, and dates. Because appointments can be synchronized with Microsoft exchange, they can include reminders that pop up in the Outlook calendar.
Event - Used when an activity has a start date but does not have an end date and does not have to be closed. (This category does not synchronize with Microsoft exchange)
Task - Used for activities without time limits but which may have a due date such as completing a report. This category can synchronize with Microsoft exchange. Because task activities can be synchronized with Microsoft exchange, they can include reminders that pop up in the Outlook calendar.
The following can be done on the Activities detail form:
Enter in a Purpose for the task
Change the Responsible person
Enter a short Description of what the task is about
COSHH stands for the Control of Substances Hazardous to Health Regulations. Sinse COSHH refers to a set of regulations, it is a legal requirement and businesses must comply with COSHH, by law.
The regulations place COSHH responsibilities on both employers and employees (but mostly on employers) for dealing with hazardous substances at work.
These COSHH duties include to:
Assess the risk
Prevent or control exposure
Ensure control measures are properly used
Maintain control measures
Monitor exposure
Use suitable health surveillance
Give information instruction and training
Put in place procedures for accidents, incidents and emergencies
Action plans are in essence, grouping of actions and/or non-conformances. Action plans could also be things to do based on the outcome of an external audit performed by for example a government reporting agency.
Select the relevant Department from the dropdown list
Select the relevant Inspector(worker) from the dropdown list
Indicate whether a Notice was received form the Authorities
Enter the date on which the notice was received
Select the relevant Audit project from the dropdown list (If applicable)
Select the relevant Reporting agency from the dropdown list (If applicable)
Enter the Due date for the Action plan
Click on OK
When OK is clicked, a line with the selected Inspector (worker) details, will be created on the Action plan Header view under the Inspectors and auditors Fast tab
Open the new Action plan
Under the Lines view, expand the Lines Fast tab
In the button strip, click on the Add button
Select the relevant Activity number from the dropdown list
Click on Save to populate the activity details
When an activity is created from the Action plan, a record for the activity will be created under the Lines Fast tab
Open the Header view
Expand the Inspectors and auditors Fast tab
In the button strip, click on the Add button
Select the relevant Worker from the dropdown list
The Worker’s details will be populated from the worker record
Expand the RACI Fast tab
Select the relevant workers from the dropdown lists
The Workers’ details will be populated from the worker record
Emails can be sent to the selected workers by clicking on the email icon next to the relevant name
The selected worker must have a primary email address
Expand the Signatures Fast tab
In the button strip, click on the Add button
Select the relevant Signature type from the dropdown list
Select the relevant Worker from the dropdown list
(Only workers linked to the selected Signature type will be on the list)
OR
Select the relevant Vendor from the dropdown list
Enter the Contractor employee’s name
The Date signed field will be populated with the current date
Only workers that have been linked to a Signature type can be selected under the Signatures Fast tab on the Action plan Header
Expand the Authorities Fast tab
Enter the date on which the notification from the authorities was received (If not entered when the Action plan was created)
Enter a Note
In the button strip, click on the Add button
Select the relevant Reporting agency from the dropdown list
Select the relevant Reporting category from the dropdown list
An email can be sent to the Contact person selected on the Reporting agency
On the Action pane, and in the Maintain group, the following can be done:
Set as complete - Set activity status to complete
Change responsible - Change responsible person
On the Action pane, and in the Function group, the following can be done:
Risk assessment - Users can add a new risk to an existing Risk register or create a new Risk register. This will be especially useful when compliant risk assessments need to be completed
It is the legal obligation of an employer to protect the health of his/her workforce and a CoSHH risk assessment will help you do this as far as ‘reasonably practicable’.
A COSHH risk assessment requires a thorough examination of what, in your business, can cause harm to people and allows you to ascertain whether more precautions need to be taken to prevent harm. It is a legal requirement that you assess the risks in your place of work and that you take reasonable measures to control the risks.
¶ Step 6: Set up reminders for tasks and appointments
When you create an activity task or appointment in Microsoft Dynamics 365, you can add a reminder for the activity. You can also add a reminder to an existing task or appointment.
Go to: Common > Activities > All SHREQ activities
On the Action pane, click on the New button
Select Appointment or Task from the dropdown list
OR
On the All SHREQ activities list page, select the task or appointment that you want to update
On the Activities detail form, under the General Fast tab, select Yes in the Reminder field to add a reminder on the activity
Enter the number of minutes that you want to be reminded before the start time of the task or appointment
If you are creating a new activity, enter the remaining information for the activity
You can synchronize your contacts, activities, and private and public tasks and appointments between Microsoft Dynamics 365 and Microsoft Outlook.
Go to: Common > Setup > Microsoft Outlook setup wizard
In the Options form, click the Microsoft Outlook link
Click the icon next to the Microsoft Office Outlook user identification field to select your Outlook identifier
Select the folders in Outlook that you want to use to synchronize your contacts, tasks, and appointments from Dynamics to Outlook.
If you are synchronizing your appointments or tasks, enter the number of days before and after the current date to synchronize
If you want to set an activity reminder, enter the number of minutes before the start of an activity that the reminder occurs
If you want to use a default start time and end time for all activities that you create, enter the times
Select the Save copy of sent e-mails check box to save a copy of all email messages that you send from Dynamics
Only activities of category Task and Appointment can be synchronized with Microsoft Outlook or Exchange Server
Furthermore:
Group activities are synchronized for Outlook appointments, but tasks are not synchronized.
Group activities are synchronized between Dynamics and Outlook only if the organizer of the activity has synchronized the activity. For group activities, the organizer must first synchronize the activity. Then either Dynamics or Outlook creates or updates the activities for the attendees. If the organizer does not first synchronize the activity, the attendee activities are not synchronized.
Recurring activities are synchronized.
The Outlook synchronization features are not supported when the Dynamics client is deployed by using Remote Desktop Services.